If you are looking for training on SaaS, software, and cloud contract terms, join the How to Contract training membership. Your subscription includes access to contract training on critical issues. Click here to find out more about our contract training membership.
We created the Cloud Terms Playbook based on the Bonterms' Cloud Terms template. This playbook includes advice on key issues to consider in each part of the agreement. We've also identified provider issues and edits and customer issues and edits.
We have 20 minutes of training videos on customer use in cloud agreements:
How to Negotiate Permitted Use Provisions (Bonterms Section 2) (5:54 minutes)
Users (Bonterms Section 3) (4:14 minutes)
Affiliates (Bonterms Section 4)(4:56 minutes)
Restrictions (Bonterms Section 9.6) (4:44 minutes)
We also included some tips and a link to an open-source acceptable use policy.
If you want to get training on how to approach vendor rights and obligations in cloud terms, our library includes over 30 minutes of training in these videos:
Vendor Obligations - The Big Perspective (3:41 minutes)
Use of Customer Data (Bonterms Section 5.1) (4:24 minutes)
Security (Bonterms Section 5.2) (3:46 minutes)
Usage Data (Bonterms Section 5.4) (3:36 minutes)
Third-Party Platform Integration (Bonterms Section 10) (3:49 minutes)
Professional Service (Bonterms Section 10) (9:26 minutes)
Operational Changes (Bonterms Section 22.7) (1:34 minutes)
There are unique issues to IP in cloud agreements. Members have access to 44 minutes of training in these videos on intellectual property provisions in cloud terms:
Copyright Concepts You Need to Know Before You Watch Anything Else (3:28 minutes)
When You Should Include a License in Your SaaS Contract (5:34 minutes)
Open Source Licenses Overview (9:15 minutes)
How to Negotiate an Open Source Provision (Bonterms Section 22.13) (1:43 minutes)
How to Redline a Reserved Rights Provision (Bonterms Section 15.1) (8:12 minutes)
IP Ownership and Assignment (5:10 minutes)
How to Negotiate a Feedback Provision (Bonterms Section 15.2) (4:12 minutes)
Module - Data and IP Protection (6:23 minutes)
Want to learn more about indemnification in cloud contracts? Check out the 2 hours and 40 minutes of video training in our Cloud Terms Training Library.
Expert Video - How to Draft and Negotiate Indemnification and Limitations of Liability in SaaS Agreements With David Cohen (Webinar - 60 minutes)
We have 100 minutes of training just on indemnification:
Expert Video - Indemnification (Laura with Shahed Kader, and Jessica Nguyen) - 58:52 minutes
Expert Video - Indemnification (Jennifer McGrew and Danielle Bass at the How to Draft and Negotiate Cloud Service Agreement Workshop) - 41:34 minutes)
Our Cloud Terms Training Library also includes 25 minutes of training limitations of liability in cloud services agreements, including these:
Limitation of Liability Overview (2:59 minutes)
General Cap (Bonterms Section 16.1) (6:51 minutes)
Consequential Damages Waiver (Bonterms Section 16.2) (4:10 minutes)
Uncapped and Expanded Damages (Bonterms Section 16.1) (5:10 minutes)
Managing Risk of Data Breaches, Including Setting Limitations of Liability (6:45 minutes)
Warranties, support services, and service levels are all critical concepts in a cloud service agreement. Our training library includes over 30 minutes of training on it.
Warranties Overview (3:39 minutes)
Support Services Overview (1:54 minutes)
Provider's Support Priorities (1:46 minutes)
Customer's Support Priorities (3:48 minutes)
Service Levels Overview (2:21 minutes)
Mock Negotiation of Service Levels (6:42 minutes)
We also include other materials on warranties and a link to an open-source support policy and service level agreement.
You'll also want to check out our 72 minutes of training on term and termination in cloud service agreements, including these videos:
Term and Termination with John Sorenson and Shahed Kader (56:55 minutes) + handout
Expert Video - Term and Termination in SaaS Contracts with Michael Hamilton and James Paik (16:11 minutes)
Our Cloud Terms Training Library also includes 25 minutes of training limitations of liability in cloud services agreements, including these:
Limitation of Liability Overview (2:59 minutes)
General Cap (Bonterms Section 16.1) (6:51 minutes)
Consequential Damages Waiver (Bonterms Section 16.2) (4:10 minutes)
Uncapped and Expanded Damages (Bonterms Section 16.1) (5:10 minutes)
Managing Risk of Data Breaches, Including Setting Limitations of Liability (6:45 minutes)
We also have 27 minutes on these videos covering other provisions in SaaS agreements and cloud service terms.
Trials and Betas (Bonterms Section 21) (12:21 minutes)
Order of Precedence (Bonterms 22.5) (8:14 minutes)
Force Majeure (Bonterms Section 22.9) (6:20 minutes)